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Arctic Safety, Lapland University of Applied Sciences

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General Information
The date when the cluster organisation was established: 
Monday, 1 June, 2009
Number of staff in the management team of the cluster organisation : 
1-5
Regions: 
Itä-Pohjois -Suomi
Cluster Excellence Label: 
Bronze Label
Other Label: 
FIN014201604C160865
Membership to other networks/partnerships: 
NameWebsite
NECSTouR
UArctic
S3 thematic network, Digitalisation and Safety for Tourism
Cluster Management Team: 
NameSurnamePositionTelephoneEmail
Eija
Raasakka
Project Manager
+358407098160
eija.raasakka@lapinamk.fi
Niko
Niemisalo
Project Manager
+358401834440
niko.niemisalo@lapinamk.fi
Languages spoken: 
English
Finnish
Sectoral and Industrial Focus
Sectoral Industries: 
Education and Knowledge Creation
Hospitality and Tourism
Technology fields: 
Assessment of Environmental Risk and Impact
Creative services
S3 EU priority areas: 
Safety & security
e-Inclusion (e.g. e-Skills, e-Learning)
Emerging industries: 
Creative Industries
Experience Industries
Areas of specialisation of the cluster not covered above: 
Tourism
Composition of the cluster
Total number of members: 
240
Number of SME members: 
170
Number of larger company members: 
5
Number of research organisations/universities/technology centres: 
16
Number of other ecosystem actors : 
19
Entrepreneurship and scale-up support facilities in the cluster's ecosystem (see "Organisation type"): 
Name and link of major players: 
NameWebsiteType
Regional Council of Lapland
Finnish Lapland Tourist Board
SME
Cluster Strategy
Mission/Objectives: 

The aim of the Arctic Safety Cluster is to strengthen interregional networks and safety business opportunities. The cluster brings together companies, authorities, research and educational organisations, NGOs, regions and towns.  The cooperation is carried out in civil and tourism safety. Safety networking in Lapland has been recognized as a national and international good practice. The keyword in co-operation is network competence.

Tourism Safety enhances the competitiveness and fluent operations of businesses as well as increases the travellers’ feeling of safety and security.

The competitiveness of Arctic tourism is based on the  sustainable use of nature. The safety network is built on cooperation and trust among the stakeholders and respect of local involvement and culture. Safety is an essential part of quality in tourism businesses. Networking and the sharing of expertise brings added value to the participating companies.

 

Do you have a formalised strategy?: 
Yes
Do you have a specific strategy focus that addresses internationalisation ?: 
Yes
Services
Support services provided: 
Access to public support (regional/national programmes, innovation vouchers, etc.)
Facilitation of collaboration between members
Facilitation of cross-sectorial cooperation
Trend-scouting (Ideas for innovative projects)
Support of knowledge transfer
Details of support services: 

Working closely together with regional financing instuments. Developing together with stakeholders (public and private) innovative projects.Coordinatori of the cluster, gathering, developing and disseminating information. Close cooperation with national stakeholders, Lapland is profiled as the knowledge center of tourism safety. Participating in other networks and creating possibilities for new cross-sectoral and inter-regional collaboration.

Cooperation Activities
International Cooperation
The main countries targeted by the cluster organisation: 
United States
Our cluster organisation undertook the following international activities to support our members: 
Participation at missions/events/study visits/fairs
Trans-national Cooperation
The main countries targeted by the cluster organisation: 
Belgium
Italy
Norway
Slovenia
Spain
Our cluster organisation undertook the following trans-national activities to support our members: 
Support to collaborative activities/etc.
Which clusters do you collaborate with?: 
European Network of Sport Innovations, Europe
Slovenian Chamber of Tourism and Hospitality (SCTH), Europe
Network of European Regions for Competitive and Sustainable Tourism
Cluster Sports and Technology, Europe
INDESCAT- Catalan, Europe
Andalucía Smart City , Europe
Support Programmes
Participation in Funded Support Programmes: 
European ProgrammesProject NameLinkName & Description (Regional/National)Link (Regional/National)
H2020
INTERREG
Other

The latest international projects:

ARCSAR, Arctic and North Atlantic Security and Emergency Preparedness Network

  • Funding Instument: H2020
  • Main applicant: JRCC Northern Norway Norway
  • Implementation period 1/2018 - 1/2021

SaferHerder, new technological solutions for reindeer herders

  • Funding instrument: Interreg Nord
  • Implementation period: 9/2018-2/2020

 

 

Social Entrepreneurship in Sparsely Populated Areas

  • Funding program: Interreg Europe
  • Implementation period: 1/2017-6/2021
  • Lead Partner: General Directorate for Social Economy and Self-employed persons – Regional Government of Castile and Leon (Spain)

 

Business Model Innovation and Internationalization of Process Industry SMEs

  • Funding program: Interreg Nord
  • Implementation period: 9/2016-8/2019

 

Visit Arctic Europe

  • Funding programme: Interreg Nord
  • Implementation period: 8/15-3/2018
  • Lead Partner: Finnish Lapland Tourist Board (association of tourism companies)

 

Creative Momentum, supporting new companies of creative industries in sparsely populated areas

  • Funding instrument: Northern Periphery and Arctic Program
  • Implementation period: 5/2015-5/2018

 

Learning Tourism: Creating Innovative and Permanent Methods and Practices for Multidimensional Education Collabaration

  • Funding instrument: ERASMUS+
  • Implemention period: 9/2014-8/2017
  • Lead Partner: Lapland University of Applied Sciences

 

SMARTSET, virtual solutions

  • Funding instrument: H2020
  • Implementation period: 1/2015-1/2017
  • Lead Partner: Brainstorm Multimedia, Spain

 

Combat measures against human trafficking in the tourist industry – COMBAT

  • Funding program: DG Justice and Home Affairs, Prevention of and Fight Against Crime Program of the European union
  • Implementation period: 9/2014-10/2016
  • Lead Partner: Oxford Brookes University (UK)

The latest:

ASE, Arctic Smartness Excellence

  • Implementation period: 2/2016-2/2018
  • Lead Partner: University of Lapland
  • Funding programme: European Regional Development Fund
  • Budget: about 350 000 €
  • Outcomes: The activities of ASP clusters become established and the project measures have formed a provincial Arctic Smartness Excellence (ASE) Competence Centre. The ASE project enhances the cooperation rising from the cluster needs, creates Lappish practices to renew cooperation between business life and intermediary organizations and improves intra- and cross-cluster competences. During the ASE project the actors’ international competences and networking have been strengthened, and a larger, region-based international cooperation forum has been formed.

 

REILA reittimerkinnät turvallisiksi, pilottialueena Lappi – REILA Safety of Route Markings with Lapland as Pilot Area

  • Implementation period: 6/2015-8/2018
  • Lead Partner: Lapland University of Applied Sciences, Multidimensional Tourism Institute – MTI
  • Funding programme: European Regional Development Fund
  • Budget: 407 680 € (669 880 €)
  • Outcomes: To draw up nationally approved instructions for emergency and location signage along nature trails. Also, instructions for safe and customer-oriented route markings are drawn up. The municipalities taking part in the project also receive risk assessments on their routes, and route marking plans based on the assessment. Other outcomes are a network description of regional and national actors and their roles, a survey on the hindrances to and potential of the multiuse of the routes, and a proposal to observe safety and security issues in mobile phone navigation service. The project will create a database of safe route markings and agree on its maintenance and updating.

 

Osallistavalla johtamisella hyvinvointia ja turvallisuutta – Levi-Ylläs-Ruka Wellbeing and safety with participatory management – Levi-Ylläs-Ruka

  • Implementation period: 1/2016-12/2017
  • Lead Partner: Lapland University of Applied Sciences, Multidimensional Tourism Institute – MTI
  • Funding programme: The Finnish Work Environment Fund
  • Budget: 59 850 € (115 970 €)
  • Outcomes:
  1. Current information on the status of wellbeing and safety at work in each ski resort.
  2. Occupational risk assessment and management in everyday work (documentation, examination of work methods) together with the employer
  3. Development plans for ski resorts
  4. Tools for managing wellbeing and safety at work (electronic documentation, self-assessment of work load)
  5. Strengthened cooperation network: occupational safety and health authorities, occupational health services, ski resort enterprises, employers’ organizations, trade unions, municipality
  6. Manual on wellbeing and safety at work
  7. Grounds for developing a performance-related pay system

 

ELMA Eläinten hyvinvointi matkailupalveluissa – ELMA Animal welfare in tourism services

  • Implementation period: 1/2016-8/2018
  • Lead Partner: Lapland University of Applied Sciences, Multidimensional Tourism Institute – MTI
  • Funding programme: European Agricultural Fund for Rural Development (EAFRD)
  • Budget: 192 284 € (358 444 € )
  • Outcomes: To produce information and instructions on the feeding, care and handling of animals related to their use in tourism services. The information is disseminated in written form, such as articles and guides, and digitally as videos and e-guides. Information is also disseminated in briefings and trainings on feeding and handling tourism animals as well as capitalizing on animal welfare.

 

Arctic Rescue Guide

  • Implementation period: 2/2016-5/2017
  • Lead Partner: Lapland University of Applied Sciences, Multidimensional Tourism Institute – MTI
  • Funding programme: The Finnish Work Environment Fund
  • Budget: 84 150 € (102 750€)
  • Outcomes: To create an Arctic Rescue Guide training programme consisting of virtually implemented theory modules and familiarization trainings in companies.

Matkailun turvallisuutta ja onnettomuuksien torjuntaa edistävät harjoitukset Trainings to improve tourism safety and security as well as accident prevention

  • Implementation period: 2014
  • Lead Partner: Lapland University of Applied Sciences, Multidimensional Tourism Institute – MTI
  • Funding programme: Fire Protection Fund
  • Budget: 19 000 €

 

Tourism Safety and Security System in Lapland – training, network and foresight

  • Implementation period: 1.6.2009 – 28.2.2011
  • Lead Partner: Lapland University of Applied Sciences, Multidimensional Tourism Institute – MTI
  • Funding programme: European Social Fund, ELY Centre for Lapland
  • Outcomes: Started trainings and network creation concerning Tourism Safety and Security System in Lapland, and created a foresight model. Piloted safety and security training in Salla and Saariselkä. Created a tourism crisis management manual for the use of tourism enterprises and experts.

 

Tourism Safety and Security System in Lapland – research and development network

  • Implementation period: 1.7.2010 – 31.12.2012
  • Lead Partner: Lapland University of Applied Sciences, Multidimensional Tourism Institute – MTI
  • Funding programme: European Regional Development Fund, Regional Council of Lapland
  • Outcomes: Created an R&D operations model, REIDAR Tourism Safety Research and Innovation Data Resources

 

Tourism Safety and Security System in Lapland – competence and service structures

  • Implementation period: 1.4.2011 – 31.12.2013
  • Lead Partner: Lapland University of Applied Sciences, Multidimensional Tourism Institute – MTI
  • Funding programme: European Social Fund, ELY Centre for Lapland
  • Outcomes: Creating a tourism safety and security network for all tourism regions in Lapland. Strengthening the safety and security network in tourism regions together with enterprises, authorities, organizations and educational institutions. Agreement on permanent practices.

Tourism Safety and Security System in Lapland – European Dimension on Tourism Safety and Security

  • Implementation period: 1.3.2012 – 31.12.2014
  • Lead Partner: Lapland University of Applied Sciences, Multidimensional Tourism Institute – MTI
  • Funding programme: European Social Fund, ELY Centre for Lapland, national funding
  • Outcomes: Creating an international tourism safety and security network, upgrading tourism safety and security competences to EU level, integrating the Lappish operations model to Finland’s Strategy for the Arctic Region.

Tourism Safety and Security System in Lapland – safety standards and network stability

  • Implementation period: 1.9.2012 – 30.4.2015
  • Lead Partner: Lapland University of Applied Sciences, Multidimensional Tourism Institute – MTI
  • Funding programme: European Regional Development Fund, Regional Council of Lapland
  • Outcomes: Created the website tourismsafetytools.fi. The project has improved competences in tourism and safety research and studies, and increased connections between educational institutions, authorities and industry.

 

Small, medium-sized and micro companies and tourism safety and security

  • Implementation period: 1.10.2013 – 30.4.2015
  • Lead Partner: Lapland University of Applied Sciences, Multidimensional Tourism Institute – MTI
  • Funding programme: European Regional Development Fund, Regional Council of Lapland
  • Outcomes: The project created a training model, the contents of which were based on long-term multi-field cooperation in the previous projects on tourism safety and security in Lapland. The model includes two company trainings and one training session. The first company training concentrated on updating the company’s safety documentation and improving risk management. The second company training ensured that the safety documentation is put into practice. The third was a joint training on contract and responsibility issues and the value chain

 

 

Relevant Project References: 
Set up and co-lead a thematic network of Digitalisation and Safety for Tourism on S3 Industrial Modernisation Platform together with seven other European regions. Set up and lead a sub-thematic network of Tourism Safety on University of Arctic (UArctic)
Promotion
Success Story / Achievements: 

The Lapland Safety Network (Arctic Safety Cluster) has achieved national and international recognizion:

EPSA 2013 European Public Sector Award

The best regional development model: Development of Wellbeing and Civil Safety in Municipalities. Awarded by the European Institute of Public Administration. http://www.epsa2013.eu

Tourism Safety and Security Network in Lapland, national awards
  • The National Best Practice 2012 awarded by The Ministry of the Interior
  • The Best National R&D Project developing tourism industries 2010, awarded by Universities of Applied Sciences in Finland
  • The Best Network Model in the field of safety and security in Finland 2010, awarded by Finnish national security authorities
Why should partners choose you for cooperation?: 

Arctic Safety Cluster is active, cross-sectoral and inter-regional cluster with strong industry involvement.