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Canarias Excelencia Tecnológica

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General Information
The date when the cluster organisation was established: 
Friday, 1 October, 2010
Number of staff in the management team of the cluster organisation : 
1-5
Regions: 
Canarias
Cluster Excellence Label: 
Silver Label
Other Label: 
AEI
Membership to other networks/partnerships: 
NameWebsite
Registro de Agrupaciones de Empresas Innovadoras (AEI)
Cluster Management Team: 
NameSurnamePositionTelephoneEmail
Patricia
Fraile
Cluster Manager
+34648484559
pfraile@clustercet.com
Languages spoken: 
English
Spanish
Sectoral and Industrial Focus
Sectoral Industries: 
Information Technology and Analytical Instruments
Technology fields: 
Applications for Tourism
Applications for Transport and Logistics
S3 EU priority areas: 
Computer programming, consultancy & related activities
Information service activities
Emerging industries: 
Digital Industries
Experience Industries
Areas of specialisation of the cluster not covered above: 
E- Administration,
Composition of the cluster
Total number of members: 
56
Number of SME members: 
45
Number of larger company members: 
4
Number of research organisations/universities/technology centres: 
7
Number of other ecosystem actors : 
11
Entrepreneurship and scale-up support facilities in the cluster's ecosystem (see "Organisation type"): 
Name and link of major players: 
NameWebsiteType
Universidad de Las Palmas de Gran Canaria
University
Universidad de La Laguna
University
Cluster Strategy
Mission/Objectives: 

Mission/Vision

We promote the idea that ICT is key to economic and social progress.

We encourage the maturation and consolidation of the IT sector in the Canaries by facilitating the development of innovative products and services aimed at national and international markets. 

Goals

•Be the point of reference for the ICT sector.
•Improve the competitiveness of the ICT sector in the Canaries.
•Detect and create technological solutions to sell internationally.
•Increase the Canary Islands economic competitiveness through the use of the information and communication technologies. 
 
Our main sectors:
- E- administration.
- Tourism. 
- Transport & Logistics. 
- Apps and Internet Business. 
Do you have a formalised strategy?: 
Yes
Do you have a specific strategy focus that addresses internationalisation ?: 
Yes
Services
Support services provided: 
Internationalisation support (= Access to third countries markets)
Facilitation of collaboration between members
Facilitation of cross-sectorial cooperation
Periodic Information dissemination
Promotion of activities (marketing/ visibility)
Cooperation Activities
International Cooperation
The main countries targeted by the cluster organisation: 
Brazil
Colombia
Mexico
Morocco
United States
Our cluster organisation undertook the following international activities to support our members: 
Participation at missions/events/study visits/fairs
Trans-national Cooperation
The main countries targeted by the cluster organisation: 
France
Germany
Hungary
Poland
Our cluster organisation undertook the following trans-national activities to support our members: 
Support to collaborative activities/etc.
Which clusters do you collaborate with?: 
ECOsynergy Ltd (Hungary)
Eastern Cluster (Poland)
Ecoinnovation (Poland)
SCS World Class Cluster - Pôle Solutions Communicantes Sécurisées
Support Programmes
Participation in Funded Support Programmes: 
European ProgrammesProject NameLinkName & Description (Regional/National)Link (Regional/National)
CIP/COSME
INTERREG
Other

COSME INNOSUP: CROSS ME. 

COSME – Cluster Excellence Programme:  CLUSGRID – Clusters for Smart Grid

Interreg MAC: DigitalUp. 

National: Programa de Agrupaciones de Empresas Innovadoras (AEIs). Spanish Ministry of Industry, Energy and Tourism. 

Regional: Agencia Canaria para la Investigación, Innovación y Sociedad de la Información (ACIISI). 

Promotion
Success Story / Achievements: 

SUCCESS STORY 1.  Internationalization.

 

This current year 2015 the Cluster has finally managed to put together an internal working group for Internationalization. There are ten companies involved in this group, although other companies also take part in some the initiatives.

There have been different initiatives

Four of the companies hired together an Export Manager, sharing the expenses.  Although the experience didn’t work out, mainly because of the profile of the person selected, it was the first indicator of a willingness among the cluster members to collaborate in internationalization activities.

The Cluster has been able to sign an agreement with the Regional Development Agency (PROEXCA), to have funds for internationalization actions for our companies. There are ten companies profiting directly by this agreement, with actions in USA, Mexico, Guatemala, China, Australia, etc. Also there are initiatives for the adaptation of technological products for other markets.

There is also another PROEXCA Program in which the Cluster is participating, having been  awarded with an Export Manager for a year in Miami - USA, to work for the Cluster companies, assisting them the enter the American and South American markets.

 

SUCCESS STORY 2. Tics & Drinks.

The Cluster has designed an event called Tics & Drinks, where we invite managers and owners of companies in a certain sector, for instance Tourism or Transport, to an after-work. We give our companies 5 minutes to present a product or service for that sector, and then we invite them to a drink, for them to socialize, know each other, and hopefully do business together.

So far we have organized four Tics & Drinks. Two were for the Tourism Sector (one in Tenerife and one in Gran Canaria), one for the Transport Sector and another for the Industry sector. 

All of them were a great success. The cluster members taking part in the events were really satisfied with the results. The guests from the other sectors really liked the format of the event.

The cluster has even registered the name and logo of the event.

 

SUCCESS STORY 3. CITWARE.

The cluster has created a new working group for Smart Cities´ technological products and services. The idea is to create an integrated solution with all the products and solutions of the cluster companies for Smart Cities.

So far we have created the working group, a new brand for the integrated solution “Citware”, have gathered all the information from the companies, and put it together in a structured document and plan.

We have also collaborated with different public administrations to prepare proposals for a National Call on Smart Cities’ solutions.

We have been given a grant by the Spanish Ministry of Industry, Energy and Tourism to continue working on the technical and commercial viability of this solution and also to prepare it towards its internationalization. 

Why should partners choose you for cooperation?: 

We are already are a silver label and are working on our gold label. We are starting to cooperate in actions towards de African market, and are already working with Latinamerica. We would like to have new partners for our CITWARE solution.