Printer-friendly versionPrinter-friendly version
General Information
The date when the cluster organisation was established: 
Tuesday, 11 November, 1997
Number of staff in the management team of the cluster organisation : 
Membership to other networks/partnerships: 
Cluster Management Team: 
Cluster Manager
Project Manager
Internationalisation Responsible
Languages spoken: 
Sectoral and Industrial Focus
Sectoral Industries: 
Information Technology and Analytical Instruments
Technology fields: 
Embedded Systems and Real Time Systems
Internet of Things
S3 EU priority areas: 
Automated driverless vehicles
e-Health (e.g. healthy ageing)
Emerging industries: 
Digital Industries
Areas of specialisation of the cluster not covered above: 
Information Technology
Composition of the cluster
Total number of members: 
Number of SME members: 
Number of start-ups among SME members: 
Number of larger company members: 
Entrepreneurship and scale-up support facilities in the cluster's ecosystem (see "Organisation type"): 
Name and link of major players: 
Cluster Strategy

EITESAL in a glance

The Egyptian Information Telecommunications, Electronics & Software Alliance (EITESAL) is a non-governmental entity founded on 2004 through the merger of two small NGO’s; the  Egyptian High tech Association “EHITA” and the Egyptian Software Alliance “ESA” both founded in 1997. EITESAL is now the oldest and unique private non-profit organisation representing the entire Egyptian ICTE industry. 

EITESAL members vary from multinationals to large local companies, to small & medium companies. Our membership is voluntary, not obligated by law and we recruit our members through the services we deliver to them. EITESAL is composed from six different divisions/core businesses:

    • Business Process Outsourcing
    • Electronics (both design & manufacturing)
    • Software
    • System Integrators
    • Telecommunications
    • Training & Consultants
    1. Vision & Mission


EITESAL to  be the main driver leading the development, promotion and transformation of the Egyptian ICTE industry.


EITESAL will help in developing and implementing a strategy for the evolution of Egypt’s ICTE industry, improving the business environment for members by promoting their local and international interests and by creating a strong and positive synergy among Egyptian industry stakeholders.

    1. Our Values 
  • Integrity and honesty in all our relations within the association, with partners, and members
  • Focus on members to deliver the suitable services with quality.
  • Open and respectful with members and dedicated to making them better
  • Willingness to take on big challenges for the association to grow
  • Self-critical, questioning, and committed to ICTE community
  • Fully transparent to the members and is always very much open to the participants / beneficiaries especially about information.
  • We never try to hide any information to the stakeholders we are working with.
  • Fully compliant to the laws & regulations.
  • Funding sources are explicitly mentioned in the annual financial report.
    1. EITESAL Vows

To guarantee & strengthen relationship and mutual cooperation with all members; we vow to deliver the following membership package fairly and transparently:

  • Divisions are formed to discuss specific issues, problems and difficulties that need to be advocated within the governmental agencies.
  • Being a division member, the member will share his views & suggestions of EITESAL action plans.
  • Building Capacity Training Programs (funded or complementary) to improve the business and technological environment for members.
  • Assisting members in their marketing efforts in circulating their products/ services to all members via EITESAL portal.
  • Providing Access to reliable information on EITESAL Portal.
  • Developing your human resources through EITESAL HR Committee activities.
  • Providing professional services that help you cut costs in consultation. 
  • Quality benefits program discounts that are offered by service providers for EITESAL Members.
    1. Strategic Goals
  1. Advocacy
  • Participation in planning of future national projects in the area of ICTE
  • Providing industrial, marketing, and markets trends reports 
  • Playing an active role in the process of decision making and policy strategic planning
  • Augmenting multi-stake holders’ approaches
  1. International Reach
  • Encouraging exports and international marketing of Egyptian products
  • Create Bilateral relations with similar int’l NGO’s
  • Field Training on business development in targeted markets
  • Attending int’l conferences & exhibitions in different areas of business.
  1. Members’ Empowerment
  • Focus on SME’s capacity building
  • Work with funding institutions either venture capital or foreign direct investment
  • Non-conventional, state-of-art executive training
  • Career building for careers lacking in the market; e.g., export management, complex s/w management, …
  • Stimulation of R&D capabilities
  1. Industry Readiness 
  • Improving the technical competencies of the ICTE industry
  • Conduct seminars and participate in events to make members aware of the new trends in ICTE technologies and the challenges in the market
  • Build Awareness for members companies through joint programs with key national & international technology vendors and associations in Egypt
  1. Innovation & Entrepreneurship

Stimulate and facilitate innovation entrepreneurship and creation of IP in ICTE industry:

  • Contribute to Egypt’s applied research & development
  • Boosting up ICTE industry productivity
  • Joint technology sessions between Universities and industry’s CTO’s
  • Capacity building to encourage activities in robotics & mobile apps



Figure 1: EITESAL Role & Stake holders

    1. Management & Governance
  • The general Assembly composed of all regular active members is the highest authority governing the organization.
  • The 15 members Board is elected from the General Assembly And is responsible strategic planning and guidelines
  • The executive office is responsible for the day to day business of the Association and is Chaired by the Vice-Chairman
  • EITESAL is run through a flat organizational structure. All members are involved in the decision-making process through divisions and committees.
  • Starting January 2015, board Membership will be limited to 6 years.
  • Each division/committee has an elected taskforce formed of Chair, Vice Chair, and up to 3 members.
  • The Board represents all members divisionally & geographically
  • Executive Office Membership is limited to 4 years.


Do you have a formalised strategy?: 
Do you have a specific strategy focus that addresses internationalisation ?: 
Support services provided: 
Access to the European Internal market
Access to technology services
Support of knowledge transfer
Support of technology transfer
Innovation Management / Support of innovation processes (internal, external)
Cooperation Activities
International Cooperation
The main countries targeted by the cluster organisation: 
Trans-national Cooperation
The main countries targeted by the cluster organisation: 
Support Programmes
Participation in Funded Support Programmes: 
European ProgrammesProject NameName & Description (Regional/National)
  1. Toward Competent Innovation and Knowledge-Based Economies in Egypt via business incubation and start-ups (InnoEgypt)
  2. Reinforcement of ICT Regulations and ICTs for tackling Societal Challenges links in Europe and Mediterranean countries " CLUSMED" 
  1. eExport program: targeting to help Egyptian companies to export their products to the international markets. Funded by Egyptian government.
  2. eConsult: delivering technical & managerial consultations to SME's funded bythe government
  3. EBNI: incubation program dedicated to IoT applications. Funded by the Academy of Science & Technology, Egypt