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Lithuanian Medical Tourism Cluster

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General Information
The date when the cluster organisation was established: 
Thursday, 30 May, 2013
Number of staff in the management team of the cluster organisation : 
1-5
Legal form of the cluster organisation: 
Registered Association
Regions: 
Lietuva
Cluster Excellence Label: 
Bronze Label
Other Label: 
Best National Tourism Business Project 2014
Membership to other networks/partnerships: 
NameWebsite
Lithuanian Clusters Association
http://www.lca.lt/
Cluster Management Team: 
NameSurnamePositionTelephoneEmail
Gražvydas
Morkus
Cluster Manager
+37061400105
grazvydas.morkus@litcare.lt
Languages spoken: 
English
Russian
Sectoral and Industrial Focus
Sectoral Industries: 
Education and Knowledge Creation
Hospitality and Tourism
Technology fields: 
Dentistry / Odontology, Stomatology
Diagnostics, Diagnosis
S3 EU priority areas: 
Human health activities (medical services)
Residential care activities
Emerging industries: 
Creative Industries
Digital Industries
Areas of specialisation of the cluster not covered above: 
Rehabilitation, Medical SPA, Wellness
Composition of the cluster
Total number of members: 
11
Number of SME members: 
8
Number of larger company members: 
3
Number of research organisations/universities/technology centres: 
1
Link to the cluster members’ list: 
http://www.litcare.com/members
Entrepreneurship and scale-up support facilities in the cluster's ecosystem (see "Organisation type"): 
Name and link of major players: 
NameWebsiteType
Medical Diagnostic and Treatment Centre
www.medcentras.lt
Larger Company
General Medicine Practice Clinic
www.daktaras.lt
SME
Hotel and Medical SPA Centre "Gradiali Palanga"
www.palanga.gradiali.com
SME
International Business School at Vilnius University
www.tvm.vu.lt
University
International dentistry clinic "Pro-implant"
www.odontologas.lt
SME
Flebology Clinic
www.flebologijosklinika.lt
SME
Rehabilitation & Wellness Centres "Eglės sanatorija"
www.medicalspa.lt
Larger Company
Beauty World Clinic
http://www.groziopasaulis.lt/en/
SME
Rehabilitation Centre "UPA"
http://www.upa.lt/en/
SME
Cluster Strategy
Mission/Objectives: 

Lithuanian Medical Tourism Cluster LITCARE is an association of leading Lithuanian private and state organizations providing medical, dental, medical rehabilitation, accommodation, SPA & wellness, travel and leisure, medical facilitation and many other services aimed at taking the best possible care of all needs of a medical tourist. We form the medical tourism value chain and support it through synergic and coordinated activities, which has been established for increasing the extent and export of medical tourism services.

The objective of the organization is promotion and development of export, as well as strengthening Lithuania’s competitiveness in the international medical tourism market.

Do you have a formalised strategy?: 
Yes
Link: 
http://ukmin.lrv.lt/uploads/ukmin/documents/files/Turizmas/Medicinos%20turizmo%20galimybiu%20analize.pdf
Do you have a specific strategy focus that addresses internationalisation ?: 
No
Services
Support services provided: 
Internationalisation support (= Access to third countries markets)
Access to public support (regional/national programmes, innovation vouchers, etc.)
Promotion of activities (marketing/ visibility)
Provision and facilitation of access to training for members
Location promotion / attraction of Foreign Direct Investment
Details of support services: 

Core of the Cluster - Health Care services

General Medicine Services provides diagnostics, therapeutic and surgical treatment: check-up programs, gastroenterology, ophthalmology, gynecology, urology, fertility treatment, otorhinolaryngology, sports medicine, dermatology, traumatology, orthopedics, cardiology, vascular surgery, plastic & reconstructive surgery and many more.

Main Dentistry Services: dental implants, prosthodontics, oral surgery, orthodontics, periodontal treatment, endodontics, laser dentistry, cosmetic dentistry, 3d radiology, sedation dentistry, children's dentistry, general dental therapy, etc.

Or strongest Medical Rehabilitation specialities are neurology for children & adults, traumatology (children & adults), orthopedics (children & adults), arthrology (children & adults), cardiology (adults), pulmonology (children), ophthalmology (children) and gastroenterology (children).

Medical SPA provides medical SPA treatment, mineral water treatment, mud baths & applications, vertical baths,  classic medical massages, underwater massages and hundreds of other treatment and beauty procedures.

Besides treatment during the vist medical tourists may enjoy a unique Lithuanian cuisine, urban activities, shopping, business meetings, various culture events and entertainment, museums and galleries, excursions, lake or seaside recreation, countryside leisure, sports and active leisure, chlidren’s activities and many more our Tourism & Recreation services. Special services like interpreting, baby sitting and personal assistance can also be provided.

Cooperation Activities
International Cooperation
The main countries targeted by the cluster organisation: 
Azerbaijan
Kazakhstan
United Arab Emirates
United States
Our cluster organisation undertook the following international activities to support our members: 
Participation at missions/events/study visits/fairs
Trans-national Cooperation
The main countries targeted by the cluster organisation: 
Denmark
Estonia
Latvia
Norway
Sweden
Our cluster organisation undertook the following trans-national activities to support our members: 
Participation at missions/events/study visits/fairs
Please explain: 

Participation and representation at business missions, trade shows, conferences and other promotion and communication events.

Which clusters do you collaborate with?: 
Latvian Health Tourism Cluster
Estonian Health Tourism Cluster
Support Programmes
Participation in Funded Support Programmes: 
Name & Description (Regional/National)

European Union funding programme "Inoklaster LT" 2013-2015 - National
Promotion
Success Story / Achievements: 
  • Since late 2013 we have arranged 1 international and 3 local conferences, participated in 25 trade shows and 20 business missions, visited 14 countries in 3 continents, created more than 1000 valuable contacts with our target audiences and processed hundreds of medical requests.
  • The LITCARE brand is now well recognizable and the Cluster itself has already become widely known and respected partner by Eastern countries health tourism professionals: Latvia, Estonia, Russian Federation, Belarus, Ukraine, Azerbaijan and Kazakhstan. We started entering to UK, Israel, Norway, Sweden, Germany, USA and other markets.
  • Together with colleagues form Latvia and Estonia we agreed and are making steps to create a Baltic Health Tourism Cluster for even more rapid growth of health tourism within Baltic States.
  • We benefit from support of our government institutions.
  • We have strong confidence in our Cluster members and business partners.
Why should partners choose you for cooperation?: 
  • Many of our partners worldwide says that Lithuania provides best quality-performance-price ratio in Europe.
  • Our Cluster combines and integrates a wide range of medical and supplementary services for health and medical tourism, but we are allways loking for new options.
  • We are already well known and respected partner in Eastern health and medical tourism markets.
  • We have gained a great experience in setting up and running the Cluster, managing projects and putting to life strategies.
  • Many studies and researches gave us a clear view on how health and medical tourism should be developed and how to develop the cluster itself.
  • Our experience is also based on hard work implementing marketing strategies, communication activities and corporate sales.
  • We are about to share our know how on developing health and medical tourism in Eastern markets and looking for partners to work hard in West and North.
  • We see further development through creativity and innovation, science and researches based solutions, IT integration and honest human care.
  • We believe in cooperation and win-win strategies, we intend to grow and develop together with our partners.

So join us for a common growth and prosperity, new better experience and for people worldwide to offer better opportunities for a decent health care services.