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Turistec International Cluster of Information and Communication technologies applied to tourism

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General Information
The date when the cluster organisation was established: 
Monday, 18 February, 2008
Number of staff in the management team of the cluster organisation : 
1-5
Regions: 
Illes Balears
Cluster Excellence Label: 
Bronze Label
Other Label: 
Agrupaciones Empresariales Innovadoras de Turismo
Membership to other networks/partnerships: 
NameWebsite
Eureka
Cluster Management Team: 
NameSurnamePositionEmail
Elena
Villa
Cluster Manager
directora@turistec.org
Languages spoken: 
English
Spanish
Sectoral and Industrial Focus
Sectoral Industries: 
Hospitality and Tourism
Information Technology and Analytical Instruments
Technology fields: 
Applications for Tourism
Communications Protocols, Interoperability
S3 EU priority areas: 
E-Commerce & SMEs online
ICT trust, cyber security & network security
Emerging industries: 
Digital Industries
Areas of specialisation of the cluster not covered above: 
Information and Communication technologies applied to tourism
Composition of the cluster
Total number of members: 
51
Number of SME members: 
4
Number of larger company members: 
47
Number of research organisations/universities/technology centres: 
3
Number of other ecosystem actors : 
3
Entrepreneurship and scale-up support facilities in the cluster's ecosystem (see "Organisation type"): 
Name and link of major players: 
NameWebsiteType
Globalia Sistemas
Larger Company
GRUPO IBEROSTAR
Larger Company
Informática El Corte Inglés
Larger Company
Grupo Piñero
Larger Company
Riu sistemas
Larger Company
Cluster Strategy
Mission/Objectives: 

Turistec is the first industrial cluster in the Balearic Islands and is also the first cluster on travel & tourism and ICT in Spain. It was founded in February 2008 with the objective of devoting to the promotion and development of ICT solutions for the travel & tourism industry.

Turistec is a cluster of companies and institutions dedicated to the production and implementation of technological solutions for the Tourism Industry. Since October 29th turistec is in charge of the Chair and Secretariat of EUREKATOURISM+, the  tourism Umbrella and the strategic initiative specialized in tourism technology within the Eureka network.

Our client portfolio includes industry leaders in hotels, air transport, leisure & culture, travel agencies, etc., the whole travel & tourism value chain. Nowadays, over 50 companies and institutions are Turistec associates.

The mission of our company is to:

  • increase the competitiveness of the ICT Tourism product by stimulating innovation;
  • promote and strengthen the ICT sector by giving shape to a more specialized, innovative product, which entails competitive advantages for both, companies and their customers, as well as a larger and sustainable economic development for the community;
  • become an international benchmark within ICT-Tourism sector, leading and supervising its development.

Vision

Turistec as a cluster is capable of innovating and creating talent to transform the expertise of the local tourism industry into an essential product for every tourism company all over the world. In turistec,  we aim to become a world leader community of companies, initiatives and professionals within the ICT for Travel and Tourism industry; making of the ICT product an International Benchmark, counting on the support of highly qualified professionals, joined forces and focusing on the final client.

 

Do you have a formalised strategy?: 
Yes
Do you have a specific strategy focus that addresses internationalisation ?: 
Yes
Services
Support services provided: 
Internationalisation support (= Access to third countries markets)
Access to public support (regional/national programmes, innovation vouchers, etc.)
Facilitation of collaboration between members
Promotion of activities (marketing/ visibility)
Innovation Management / Support of innovation processes (internal, external)
Details of support services: 

What does Turistec do?

Mainly Turistec contributes to socio-economic development connected to tourism, anywhere in the world. We do this by improving competitiveness in ICT-tourism companies.

Cooperation Activities
International Cooperation
The main countries targeted by the cluster organisation: 
Chile
United States
Our cluster organisation undertook the following international activities to support our members: 
Participation at missions/events/study visits/fairs
Trans-national Cooperation
The main countries targeted by the cluster organisation: 
Czech Republic
France
Portugal
Spain
Turkey
Our cluster organisation undertook the following trans-national activities to support our members: 
Participation at missions/events/study visits/fairs
Which clusters do you collaborate with?: 
Content cluster of Rhone-Alps, Imaginove
Cluster Distretto Tecnologico Agroalimentare, Darepuglia
France clusters
Corallia Clusters Initiative
Software Innovation Pole Cluster
Red Estable
Cluster de la Industria Química de las Illes Balears
Cluster Biotecnológico y biomédico de las Illes Balears
Cluster de Turismo de Montaña
Cluster de Innovación Tecnológica en Turismo de las Illes Balears
Support Programmes
Participation in Funded Support Programmes: 
European ProgrammesProject NameLinkName & Description (Regional/National)Link (Regional/National)
H2020
CIP/COSME
INTERREG

Smartech Destination Kit

InnovaTTion Spain

Cybercontour

cosme 

InterReg (international)

InterReg Med (international)

Support of Innovative Business Groups (national)

H2020-innosup call (international)

CAIB Innovative Projects calls (regional)

 

 

Promotion
Success Story / Achievements: 
  1. Caval
  2. e-Factura
  3. MENTOR2INNOVATION
  4. Spanish catalogue of travel & tourism companies
  5. Public-private partnership: EUREKATOURISM+
  6. Innovattion Spain
  7. Smartech Destination Kit