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Vojvodina ICT Cluster - VOICT

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General Information
The date when the cluster organisation was established: 
Saturday, 19 June, 2010
Number of staff in the management team of the cluster organisation : 
Region of Vojvodina
Cluster Excellence Label: 
Bronze Label
Membership to other networks/partnerships: 
European Digital SME Alliance
Balkan & Black Sea ICT Custers Network
Cluster Management Team: 
Cluster Manager
+381 63 644 033
ECCP Responsible Person
+381 63 649 500
Languages spoken: 
Sectoral and Industrial Focus
Sectoral Industries: 
Technology fields: 
Computer Software
Information Technology/Informatics
S3 EU priority areas: 
Crop & animal production, hunting &related service activities
Power generation / renewable sources
Emerging industries: 
Creative Industries
Digital Industries
Areas of specialisation of the cluster not covered above: 
Smart grids
Composition of the cluster
Total number of members: 
Number of SME members: 
Number of start-ups among SME members: 
Number of larger company members: 
Number of research organisations/universities/technology centres: 
Number of other ecosystem actors : 
Entrepreneurship and scale-up support facilities in the cluster's ecosystem (see "Organisation type"): 
Organisation/Facility NameOrganisation/Facility TypeWebsite
Business Incubator Novi Sad
Name and link of major players: 
University of Novi sad
Schneider Electric DMS NS
Larger Company
Serbian Development Agency
Cluster Strategy

The  vision of Vojvodina ICT Cluster is Digital Serbia!

On one hand, we want to mobilize resources of different stakeholders and use Serbian ICT sector international success, results and expertise to create conditions that will foster further development of ICT and bring about spillover effects on other industry sectors and society in general.

On the other, we strive to increase visibility of Serbia as a very interesting alternative location for the development of sophisticated software, and put Novi Sad on the regional and European map as the hotbed for software solutions and products in this part of the world.

Our mission, then, is to develop and implement an array of activities to support our members, generate awareness of potentials for change and progress that new technologies bring, formulate action plans and mobilize players from the triple helix to implement them.

Do you have a formalised strategy?: 
Do you have a specific strategy focus that addresses internationalisation ?: 
Support services provided: 
Access to the European Internal market
Internationalisation support (= Access to third countries markets)
Facilitation of cross-sectorial cooperation
Provision and facilitation of access to training for members
Innovation Management / Support of innovation processes (internal, external)
Details of support services: 

- VOICT builds international network of contacts and uses it to promote work of its members and internationalize their business.

- VOICT searches for ways to help its members access new markets, find new clients.

- VOICT facilitates cross-sectorial b2b events in cooperation with clusters from other sectors.

- VOICT has established its own Academy that deals with the educational needs of its members' employees, and beyond.

- VOICT has established its own Project Office to find and direct EU, national and other funds toward its own and its members' activities.

Cooperation Activities
International Cooperation
The main countries targeted by the cluster organisation: 
South Africa
United Arab Emirates
United States
Our cluster organisation undertook the following international activities to support our members: 
Please explain: 

VOICT undertakes it all - from promotional activities, over participation in fairs/b2b events/missions, to using EU, national and other sources of support to help our members in internationalization process, development of new product/services and increase of their visibility.

Trans-national Cooperation
The main countries targeted by the cluster organisation: 
Our cluster organisation undertook the following trans-national activities to support our members: 
Please explain: 

VOICT undertakes it all - from promotional activities, over participation in fairs/b2b events/missions, to using EU, national and other sources of support to help our members in internationalization process, development of new product/services and increase of their visibility.

Which clusters do you collaborate with?: 
bwcon, Germany
Cluj IT Cluster, Romania
BASSCOM – Bulgarian Association of Software Companies, Bulgaria
CNA -Comunicazione e Terziario Avanzato, Confederazione Nazionale dell’Artigianato e della Piccola e Media impresa, Italy
UKITA, United Kingdom IT Association
CONETIC – Confederación Española de Empresas de Tecnologias de la Información, Communicaciones y Electrónica, Spain
BITMi – Bundesverband IT-Mittelstand, Germany
GPNI – Groupement Professionnel National de l’Informatique, France
it-forum midtjylland, Denmark
SwissMedia – Swiss IT & Multimedia Association, Switzerland
ICT Cluster, Bulgaria
INNOSKART ICT Cluster, Hungary
MASIT, Macedonia
Software Innovation Pole Cluster, Hungary
CyberForum, Germany
IT Cluster, Austria
ClusterLand, Sweden
SEPVE, Greece
ICT Net, Serbia
Vojvodina Metal Cluster, Serbia
ICT Central Serbia, Serbia
NiCAT, Serbia
FACTS - Fashion and Apparel Cluster, Serbia
Autocluster, Serbia
Support Programmes
Participation in Funded Support Programmes: 
European ProgrammesProject NameLinkName & Description (Regional/National)Link (Regional/National)

International projects

1. CIRENE – Cross-border ICT Research Network, IPA CBC HU-SRB

2. CompComp – Computer Industry Competency Based Cross-border Business Building, IPA CBC HU-SRB

3. PPP4BroadBand – Tackling the “Broadband Gap” in SEE Rural areas through PPP model, IPA SouthEastEurope (SEE)

4. ICT ICE – ICT Innovation Clustering and Entrepreneurship, IPA SouthEastEurope (SEE)


6. Cluster Academy, USAID

7. Center of Excellence, USAID

8. Fostering students’ entrepreneurship and open innovation in university – industry collaboration – iDEA Lab, TEMPUS

9. FRACTALS – Future Internet Enabled Agricultural Applications in Balkans, FP7



National projects

11. Project for newly established innovative clusters in 2010, MoERD (Ministry of Economy and Regional Development)

12. Development of 6 curricula for Cluster Academy, MoERD

13. Improvement of existing video surveillance system for the city of Novi Sad Pilot project, MoERD

14. CeBIT Appearance, Vojvodina Government

15. PO capacities raising, Information system development for communication between VOICT’s members, Vojvodina Government

16. SoftBizz, RNIDS 4PI

17. Study IT, RNIDS 4PI

18. Co-financing approved EU projects, improvement Project Office performance, support competitiveness growth via support to clustering, Vojvodina Government

19. Compilation of feasibility study for connecting VOICT members via fiber optic infrastructure of the City of Novi Sad, NARD (National Agency for Regional Development)

20. DanubeIT conference and B2B meetings, Ministry of Trade, Tourism and Telecommunications

1. GIZ-funded linking between German and Serbian IT companies

2. USAID-funded exploration of USA markets and opportunities

3. Cluster Support Programme of the Serbian Government

4. SECEP: Support to Enterprise Competitiveness and Export Promotion programme for clusters in Serbia

Relevant Project References: 
Partner and part of the consortium leadership in FRACTALS, the biggest FP7 project (€6.9 million) that Serbia has ever got.
Success Story / Achievements: 

- VOICT has appeared at numerous international events which lead to building a solid network of useful contacts

- USAID-assisted Scandinavia Campaign, 2015

- GIZ-assisted Germany Tour, 2013

Why should partners choose you for cooperation?: 

- No-nonsense approach to cooperation

- Solid experience in EU projects

- Excellent position/reputation in Serbia and internationally