Awereness, vulnerability, empathy, and compassion are the 4 qualities business leaders need to have in order to navigate their enterprises through the stormy waters of the post covid-19 times, according to a study published by McKinsey. There are psychological costs added to the economic ones. The inability to deal with stress and trauma can exact a human toll on individuals and portend dire consequences for organizations. An organization mired in collective fear and focused on control will not unleash the creativity and innovation necessary to navigate a crisis and emerge healthy on the other side.

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