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Privacy Policy

Your personal data are processed in accordance with Regulation (EC) No 45/2001 on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies and on the free movement of such data.

The controller of the processing operation is the Head of the COSME Unit-A1 of EASME, Ms Natalia MARTINEZ PARAMO.

The purpose of this processing operation is to provide the interested public with the most relevant information about the European Cluster Collaboration Platform, including the subscription to the Platform's e-mail newsletter and alerts. This site serves also as an access point to the Community where partners to the European Cluster Collaboration Platform and interested third parties establish contacts. Via the home page of the site, registered users can also access the Intranet of the European Cluster Collaboration Platform whose access is restricted to Community partners.

Information about products and services

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time the ECCP may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please e-mail us by using the contact form provided on the website.

The replies to the questions are obligatory only when marked with an asterisk (*) or if (required) is specified in the questionnaire, since they are necessary for the verification of your data and the establishment of an account via which newsletters and alerts will be received.

The recipients of your data will be EASME staff members and the partners of the European Cluster Collaboration Platform who are respectively responsible for the management of the site and for the dissemination activity of the programme. The information in question can be communicated to bodies charged of monitoring or inspection tasks in application of Union law (e.g. internal audits, European Anti-fraud Office-OLAF). Third parties, such as external service providers having signed a service contract with EASME, may also have access to your data, where necessary for the purposes outlined above.

Your data will be removed immediately after your request to quit the reception of newsletters or alerts and, for users of the Intranet, after the request to remove their user account. You can perform such requests by managing your user account or by sending us an email at contact@clustercollaboration.eu.

You have the right to access your personal data and the right to correct any inaccurate or incomplete personal data. If you have any queries concerning the processing of your personal data, you may address them to us via our contact form.

You shall have right of recourse at any time to the European Data Protection Supervisor.

  • what information is collected?

Information that is gathered via the forms that you fill for the purpose described above. You can visit this page to see your user data. The information will not be re-used for an incompatible purpose

  • to whom your information is disclosed. The ECCP will only disclose information to third parties if that is necessary for the fulfilment of the purpose(s) identified above and to the mentioned (categories of) recipients. The EU will not divulge your personal data for direct-marketing purposes
  • how you can access your information, verify its accuracy and, if necessary, correct it. As a data subject, you also have the right to object to the processing of your personal data on legitimate compelling grounds, except when it is collected in order to comply with a legal obligation, or is necessary for the performance of a contract to which you are a party, or is to be used for a purpose for which you have given your unambiguous consent.
  • how long your data is kept. The ECCP only keeps the data for the time necessary to fulfil the purpose of collection or further processing


What security measures are taken to safeguard your information against possible misuse or unauthorised access ?

The ECCP places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our Web Sites, we use secure server software (SSL) to encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.


How do we treat emails you send us?

Many webpages on ECCP have a contact button, which activates your email software and invites you to send your comments to a specific functional mailbox.

When you send such a message, your personal data is collected only to the extent necessary to reply. If the team responsible for the mailbox is unable to answer your question, it will forward your email to another service. You will be informed, via email, about which service your question has been forwarded to.

If you have any questions about the processing of your email and related personal data, do not hesitate to include them in your message.

Google Analytics is used on this site but no PII is collected by it. See Google privacy statement.

Mandrill by Mailchimp is used on this site to send out emails. See their privacy statement.